Privacy policy

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights. By using luminoushair.store, you agree to this policy.

Information We Collect
When you visit our store or place an order, we may collect: your name, email, phone number, and shipping address; payment information (processed securely by our payment provider — we never see or store your full card details); order history and subscription details; and basic device and browsing information collected through cookies.

How We Use Your Information
We use your information to process and deliver your orders and manage your subscription; send order confirmations, shipping updates, and support replies; send marketing emails if you've opted in (you can unsubscribe any time); improve our store and customer experience; and prevent fraud and keep our store secure.

Sharing Your Information
We only share your information with trusted parties who help us run our business — such as our payment processor, shipping partners, and Shopify (our store platform). We do not sell your personal information.

Cookies
Our store uses cookies to keep your cart working, understand how visitors use the site, and improve your experience. You can disable cookies in your browser settings, though some features may not work as well.

Data Security
We take reasonable steps to protect your information. Payments are processed through secure, encrypted systems. While no method is 100% secure, we work to safeguard your data at all times.

Your Rights
You can request to access, correct, or delete the personal information we hold about you at any time. Just email us at support@luminoushair.store.

Contact
If you have any questions about your privacy, contact us at support@luminoushair.store.